Elite Alliance's exchange program allows owners at our select family of prestigious residence clubs and luxurious, professionally managed vacation homes access to vacations around the world.
Madeline Hotel and Residences, Auberge Resorts Collection
The Hacienda Club
Club Borgo di Vagli
At A Glance
Join the Club
At all membership levels you find your bliss in residences that are managed by dedicated professionals with hospitality and heart, experiences you can only obtain when you become a member of our travel club for luxury homeowners.
Open Doors Around the World
Once you’re a member, start depositing unused weeks at your residence to earn Elite Credits, our vacation currency, that opens doors to elegant residences around the world.
Browse our availability, select a 7, 4 or 3 night stay at any of our participating properties, and reserve by using your Elite Credits and paying the exchange fee.
Open Doors Around the World
The simple exchange process transforms your real estate ownership into a key that unlocks the door to seamless travel adventures - ski trips, golf getaways, beach escapes and much more - at a growing array of coveted destinations worldwide.Membership Options
Sonoma County, California
Owner, The Phillips Club II
Owner, The Villas at Seven Canyons
Owner, Grand Luxxe at Vidanta Nuevo Vallarta
Owners, Club Borgo di Vagli
Owners, Golf Villas Residence Club at Rosewood Bermuda
Exchange Case Study
A property manager that operated multiple upscale units in Florida wanted to stand out in a competitive tourism market.View Case Studies
30A, South Walton Beaches, Florida
Frequently Asked Questions
What is Elite Alliance?
Elite Alliance was established to enhance the value, flexibility and enjoyment of vacation home ownership. Elite Alliance members have the opportunity to experience exciting new destinations by exchanging vacations with owners at other participating residence clubs and resort communities that meet Elite Alliance's demanding standards of quality, location and service. They can also enjoy extraordinary vacations for a remarkably low fee without depositing a vacation at their home property. Elite Alliance properties are located in many of the world's most coveted destinations. Your Elite Alliance staff coordinates between Elite Alliance properties and provides complete travel services for its members if requested. Elite Alliance is acknowledged as the pre-eminent exchange company in the luxury sector.
Who is eligible for Elite Alliance membership?
Owners of luxury residence clubs and vacation homes that have been selected for Elite Alliance participation are eligible for membership. Members must adhere to Elite Alliance policies and procedures as stated in the Membership Agreement.
What are the categories of Membership?
Owners of residence clubs and luxury, professionally managed properties have two options when joining Elite Alliance:
- Premium Membership in Elite Alliance provides our highest level of membership privileges and benefits, including complimentary 24-hour vacation holds, complimentary one time 6-month Elite Credit extension, discounted Elite Credits 60-days prior to the vacation arrival date, the ability to cancel an exchange at any time, and so much more. In addition, Premium Members have the ability to gain access to ClubBenefits, powered by ClubCorp®.
- Core Membership in Elite Alliance provides an array of membership privileges and benefits including access to Elite Escapes and Access Vacations.
Is there a fee to deposit a vacation into Elite Alliance?
No, there is no fee to deposit a vacation into Elite Alliance.
What are the three types of Elite Alliance vacations: Exchange vacations, Elite Escapes, and Access Vacations?
Exchange vacations are deposited vacations that range from $395 - $895 to reserve, and arrival dates range from short-notice to future availability. An Exchange requires Elite Credits to reserve which are obtained through a vacation deposit. Both core and premium members may reserve Exchanges.
Elite Escapes are short-notice vacations that become available 45-days prior to the vacation arrival date for core members, or 60-days for premium members. Reserving an Elite Escape does not require a vacation deposit nor Elite Credits. Elite Escapes would be valued at many thousands of dollars but are made available to our members for $695 - $1,995.
Access Vacations are only available at select properties and are offered at preferred rates. Access Vacations do not require a vacation deposit to reserve and Elite Credits do not apply. Vacation dates range from short-notice to future availability. Both core and premium members may reserve Access Vacations.
Is there a fee if Elite Alliance confirms a vacation for me?
Yes. Upon confirmation of an Elite Alliance exchange vacation, there is a $395 – $895 exchange fee. Short-notice Vacations, referred to as Elite Escapes, can be reserved for $695 – $1,995. Access Vacations are available at select properties, and are offered at exclusive rates.
How are the values of different residence sizes, number of bedrooms, locations, and seasons incorporated into the exchange process?
Each deposited Elite Alliance vacation is assigned Elite Credits based on the above criteria. These Elite Credits are credited to a member’s account upon deposit of a vacation(s) and debited when that member reserves an exchange vacation. The amount of Elite Credits debited depends on the Elite Credits valuation of the exchange vacation that has been reserved. Members have up to 24 months from the arrival date of the deposited vacation to use their Elite Credits.
Can I purchase Elite Credits if I don't have sufficient Elite Credits in my account to accept a desired vacation?
Yes. You may purchase Elite Credits at a cost of $75 per credit. Please Note: You must have at least 80% of the Elite Credits needed to reserve the vacation in order to purchase additional credits.
Do members always have to deposit a vacation to take an Elite Alliance vacation?
No. Members may take advantage of Elite Escapes, which are short-notice vacations. Reserving an Elite Escape does not require a vacation deposit. Confirmation of an Elite Escape requires payment of a $695 – $1,995 facilitation fee. Like exchange vacations, Elite Escapes would be valued at many thousands of dollars. Elite Escapes are made available 45 days prior to the arrival date for core members, and 60 days for premium members.
Members may also take advantage of Access Vacations, which are available at select properties, and are offered at exclusive rates. Reserving an Access Vacation does not require a vacation deposit. Elite Credits do not apply towards reserving an Access Vacation. Like exchange vacations, Access Vacations would be valued at many thousands of dollars. Vacation dates range from short-notice to future availability. Both core and premium members can reserve Access Vacations.
Are there any other charges associated with an Elite Alliance exchange vacation, Elite Escape, or Access Vacation?
Some residence clubs and resort communities may charge additional fees such as daily housekeeping fees, check-out fees, recreation access fees, or other charges. Details about property-specific fees may be found on the property page and on the vacation transaction page.
Do I need to have a confirmed vacation at my home residence club or resort community before I can make a deposit?
Yes. Members must have a confirmed vacation of 7, 4, or 3 consecutive nights to deposit into the Elite Alliance program. Members who deposit vacations greater than 90 days from the arrival date will be awarded credits immediately upon approval from the property. Members who deposit vacations less than 90 days from the arrival date will have credits in a pending status until the vacation is reserved by another member.
Can members request exchange vacations that are not shown as available?
Yes, there are two ways to request vacations. Members who have deposited a vacation can make up to two requests for future vacations and add them to their Watch List. These future vacation requests can be selected by Location or Property and can span up to three months. Watch List requests require deposits with arrival dates that are at least 90 days after the date of deposit. When a requested vacation is deposited by another Elite Alliance member, the requesting member will be notified on a first-come, first-served basis and have 24 hours to accept the requested vacation before it is offered to another member.
Members can also Request A Vacation. Members may request a specific week at a property, offering Elite Credits to the depositing member. The Member’s ability to offer additional Elite Credits is only limited by the number of Elite Credits they have in their account. Once submitted, Elite Alliance will notify the members at the Club you’ve selected to vacation at. Requests are sent every Thursday at 10:00am EST. A response to the Member’s request is received within five days and the Elite Credits necessary to cover this request will be placed on hold pending a response. The depositing member will receive the Elite Credits allocated to the vacation if they decide to make the deposit.
What if a member wants to withdraw their deposited vacation?
A deposited vacation may be withdrawn if: the deposited vacation has not been reserved by another member, the depositing member’s account balance is equal to or greater than the Elite Credits associated with the vacation to be withdrawn, or the deposited vacation is withdrawn more than 45 days prior to the arrival date. The Elite Credits associated with a withdrawn deposit will be debited from the member’s account.
Can a member exchange into their own residence club or resort community?
Yes. Elite Alliance Members have access to any vacations available in the program, including vacations at their own residence club or resort community.
When is an exchange confirmed?
An exchange is confirmed by Elite Alliance when a member has reserved a deposited vacation, paid the exchange fee, and the exchange is approved by the associating property.
Can a member cancel an exchange?
Cancellation made with Travel Insurance:
By selecting Travel Insurance, the member may cancel a reservation up to 48 hours prior to the vacation arrival date and receive a full credit for the fee paid and Elite Credits needed to reserve the vacation. The reservation fee and Elite Credits will be applied as a credit to the membership account used to reserve the vacation and must be used within 6-months of the arrival date of the cancelled vacation. Please note: the cost of including Travel Insurance is non-refundable, and members are still subject to the Club’s cancellation policy if there is one.*Travel Insurance is not applicable to Access Vacations as well as The Hideaways Club Exchanges.
Cancellation made greater than 90 days from arrival without Travel Insurance:
The member can select a one-time alternate vacation from the current availability within 7 days of canceling and apply the exchange fee and Elite Credits to the new reservation. If an alternate vacation is not reserved within 7 days, a refund of the Elite Credits will be credited to the member's account and the exchange fee is nonrefundable.
Cancellation made less than 90 days from arrival without Travel Insurance:
The member will forfeit the Elite Credits and the exchange fee is nonrefundable. Please note, you will still be subject to the Club’s cancellation policy if there is one.
Cancellation made by Premium Members without Travel Insurance:
Premium Members may cancel an exchange at any time and a refund of the Elite Credits will be credited to the member’s account; the exchange fee is nonrefundable. Please note, you will still be subject to the Club’s cancellation policy if there is one.
The Hideaways Club Access Cancellation Policy:
The Hideaways Club properties are 100% non-refundable for all Access Vacations. Members cannot purchase Travel Insurance and cancellations do not follow Elite Alliance’s normal cancellation policies.
How can members learn more about Elite Alliance destinations, find out what exchanges are available, and reserve them?
Contact an Elite Alliance Exchange Coordinator today at 1.866.407.5218 or firstname.lastname@example.org.
Learn More About Our Travel Exchange
The Elite Alliance Exchange enhances the value, flexibility and enjoyment of vacation home ownership. When our exclusive exchange program is offered with a fractional or whole ownership property, owners are given the opportunity to experience new destinations around the globe.Get in Touch
Grand Luxxe at Vidanta Nuevo Vallarta
Nuevo Vallarta, Mexico